General questions
Why is proactive maintenance important?
Routine servicing identifies minor defects early, reduces breakdown risk, supports certification, and helps avoid costly repairs and compliance penalties.
What is a Fire Safety Schedule?
It is a compliance document issued at approval stage that lists all essential fire safety measures and the performance standard each must achieve.
What are essential fire safety measures?
These are fire protection systems listed on the Fire Safety Schedule that must be maintained and certified to a prescribed performance standard.
How early should fire services be planned during construction?
Fire services should be considered at design stage to avoid costly redesign and approval delays.
What is included in a fire safety inspection?
Inspections typically include visual checks, operational testing, verification against the Fire Safety Schedule, and identification of defects.
General fire safety services
What fire safety services do you provide in Sydney?
We provide complete fire safety services including design, supply, installation, testing, certification and maintenance of fire protection systems across the Sydney metropolitan area. We also provide the following services: Design and preparation of Emergency Evacuation Plans and procedures. Fire Safety Training. Annual Fire Safety Statement.
What types of buildings do you service?
We service residential strata buildings, offices, warehouses, retail shops, industrial facilities, schools, childcare, medical practice and mixed-use developments etc. In summary, basically all commercial buildings (small to medium) and residential strata buildings up to 10-12 units.
Do you work with strata managers?
Yes. We regularly work with strata managers to maintain fire compliance for apartment buildings.
Do you service commercial buildings?
Yes. We service offices, shopping centres, warehouses and other commercial properties.
Do you service industrial sites?
Yes. We maintain fire protection systems in warehouses, factories and manufacturing facilities. We also provide different other fire services.
Can you inspect an existing building for fire compliance?
Yes. We can conduct inspections and provide reports identifying defects and compliance issues. This helps clients achieve their obligation as owner to submit AFSS to council and also with insurance to meet their maintenance obligation, duty of care towards people working or occupying in the building.
Can you help rectify non-compliant fire systems?
Yes. We can repair, upgrade or replace fire systems to bring the building back into compliance.
Annual Fire Safety Statement (AFSS)
Can you manage AFSS inspections for our building?
Yes. We conduct inspections and assist with AFSS documentation.
From CDC or DA to Occupation Certificate
Can you assist during the design and approval stage?
Yes. We assist from CDC or DA stage through installation and certification.
Can you coordinate with builders during construction?
Yes. We work closely with builders and certifiers.
Can you install systems based on approved drawings?
Yes. We install fire systems strictly according to approved designs.
Do you assist with commissioning fire systems?
Yes. We test and commission systems before handover.
Fire system design and installation
What fire systems do you install?
Dry Fire (Fire Detection system), Fire extinguishers, Emergency Lighting, Illuminated Exit signs, Smoke alarms etc.
What are dry fire systems?
Dry fire systems generally include Fire Detection and Alarm System, Fire Extinguishers etc.
Do you provide fire equipment for new buildings?
Yes. We supply equipment for new developments and upgrades.
Fire extinguishers
What types of fire extinguishers do you provide?
Dry powder, CO₂, foam, water and wet chemical extinguishers. Basically, we provide all kinds of fire extinguishers to cover the risks stated in NCC/BCA (Building Code of Australia) primarily Class A, B, E and F fires.
Fire extinguisher disposal
Do you remove expired extinguishers?
Yes. We remove and replace expired units.
Do you provide documentation for disposal?
Yes. Disposal records can be provided.
Can you dispose of large quantities?
Yes. We handle bulk disposal.
Is disposal included in servicing?
It may be included depending on the contract.
AS 1851 testing
Do you provide test reports?
Yes. Detailed reports are issued after inspections.
Will testing disrupt business operations?
Testing is planned to minimise disruption.
Can testing be done after hours?
Yes. After-hours testing can be arranged.
Do you maintain service records?
Yes. Service records are kept for compliance.
Higher routine servicing
Will water systems be shut down during testing?
Temporary shutdowns may occur during testing.
Are occupants notified before testing?
Yes. Building management is notified in advance.
Maintenance and ongoing compliance
Do you offer maintenance contracts?
Yes. We provide ongoing servicing agreements.
Can you maintain systems installed by others?
Yes. We service systems regardless of who installed them.
What happens if defects are found?
A defect report is issued with recommendations.
Can you repair fire system defects?
Yes. We provide repair services.
Do you provide emergency services?
Yes. Emergency support is available.
Can you service multiple sites?
Yes. We manage multiple properties across Sydney.
Do you service warehouses?
Yes. Industrial facilities are regularly serviced.
Do you service retail buildings?
Yes. Retail and shopping centres are serviced.
Do you provide compliance reports?
Yes. Reports are issued after inspections.
Do you maintain service history records?
Yes. We maintain service records for compliance purposes.
Training and emergency planning
What is an evacuation diagram?
A map showing exits, fire equipment and evacuation routes.
Other fire safety questions
What is the National Construction Code (NCC)?
The NCC sets minimum requirements for building safety in Australia.
What is brigade monitoring?
It is the automatic transmission of fire alarms to a monitoring centre that can alert the fire brigade.
What is a fire hydrant system?
A hydrant system provides firefighters with access to water during emergencies.
What is a fire hose reel system?
A hose reel allows occupants to control small fires using a continuous water supply.
What is the purpose of evacuation diagrams?
They help occupants understand evacuation routes and emergency procedures.
How can we arrange a fire safety inspection or quotation?
You can contact us to arrange a site inspection and receive a detailed quotation.
Still have questions?
Can’t find what you’re looking for? Contact us and we’ll be happy to help.